Here are few success stories of big giants after implementing or upgrading to Siebel OpenUI latest versions. American Airlines Siebel Loyalty with 800 users and over 100 million members The primary goal was to leave Internet Explorer 8 and reduce Average Handling Time Biggest challenges for example were Web Client Integrations, and some complex CTI redesign. [su_slider source=”media: 1426,1425,1427,1428,1429,1424″ link=”lightbox” target=”blank”…
Category: Innovation Pack 2014
Innovation Pack 2014, Innovation Pack 2015, Innovation Pack 2016, Innovation Pack 2017, Siebel Open UI
#OOW16: Reasons to get back to Oracle Siebel CRM
This post is dedicated for those Siebel clients/customers who have moved to some other technology or planning for any change. After reading this, they will have good number of reasons to rethink about Siebel. 1.) Siebel CRM Roadmap Target for Autonomous CRM upto 2030 and this time roadmap is pointing to infinity and beyond. 2.) Siebel Transformation Strategy Diamond represents…
#OOW16 Awesome Presentation on Siebel CRM Innovations
I was going through Alex’s briefing about today’s presentation on Siebel Innovations in Oracle Open World 2016, and trust me I got soo excited that I can’t stop myself from sharing this instantly. Well presenters are Darshan Kumar and Sonia Wadhwa, they started from innovations done in IP15 & IP16 and talked about innovations in future releases. Here I am sharing snapshots…
How to Add Custom User Preferences to Applets in Siebel OpenUI ?
While we are working on a PM/PR, we create property/variables whose scope defined on that applet or view inside PM/PR only. So, what we can do if we want an enhancement which can be remembered even after: – navigate to other screen and then navigate back – Logoff and login again Yes, we can create and set our custom User…
Collapsible Applets in Siebel OpenUI
If you are not new to Siebel OpenUI, you must have gone through this enhancement example. And if you are a newbee, this is good example to start with. Well, I am writing this as I need this in my next OpenUI example. I am implementing this on Siebel IP2016 but this can be used on any of the older…
Innovation Pack 2014, Innovation Pack 2015, Siebel IP 2014, Siebel Mobility, Siebel Open UI, Siebel OpenUI, Some Useful Information
Siebel Open UI Keyboard Shortcuts not working in Mozilla Firefox
While upgrading Siebel HI to Open UI, we are getting a lot irritating issues. On Oracle Support only you can find that its a product bug with no solution proposed. But our Clients never satisfied with this stupid answer…then what ??? In Mozilla, keyboard shortcuts are not working as expected. Lets discuss it one by one.. BUG#1: Ctrl + S…
Innovation Pack 2015 : Siebel CRM Composer
Recently, Oracle has been published Siebel CRM IP2015 Statement of Direction, and can be found on MyOracle Support. With the new release Oracle continuing to enhance the Siebel application mobile and industry solutions and also focusing on CX and Cloud integrations. Its really a good news for Siebel that Oracle is continuing to keep a solid pace on innovations for Siebel…