#OOW16 Awesome Presentation on Siebel CRM Innovations

I was going through Alex’s briefing about today’s presentation on Siebel Innovations in Oracle Open World 2016, and trust me I got soo excited that I can’t stop myself from sharing this instantly.

Well presenters are Darshan Kumar and Sonia Wadhwa, they started from innovations done in IP15 & IP16 and talked about innovations in future releases.

Oracle Open World Siebel Presentation

Oracle Open World Siebel Presentation

Here I am sharing snapshots from Siebelhub post written by Richard Napier , you can read the actual post from here..

http://www.siebelhub.com/main/2016/09/report-from-con7177-siebel-crm-innovations-core-technology-and-applications.html

Innovations from IP2016

IP2016 Highlights

IP2016 Highlights

User Experience

User Experience

#IP2016: User Experience

#IP2016: User Experience

 

Innovations from Future Releases:

1.) Improved Field Service, eSales, eCustomer and more.

New Portal in OpenUI

New Portal in OpenUI

Field Service, coming in IP 2017.

Field Service, coming in IP 2017.

 

2.) Contact Center Notifications

Visual Notifications for Callcenter CTI

Visual Notifications for Callcenter CTI

 

3.) Siebel CRM on Oracle Public Cloud

Siebel on Cloud

Siebel on Cloud

 

4.) Test Automation Tools inbuilt in Siebel

Camera to take snapshot

Camera to take snapshot

Camera to take snapshot

Camera to take snapshot

Test Results

Test Results

5.) Siebel Restful APIs

Build applications that consume the metadata and data of Siebel.

Build applications that consume the metadata and data of Siebel.

 

6.) Siebel Approval Manager

a multi-actor tool to manage and automate the development process

7.) Integration with JS Fiddle and other open source tools for coding & designing

Integration with Js Fiddle to make developers life easy

Integration with Js Fiddle to make developers life easy

8.) Single login page for all applications

No more callcenter_enu – just select your application and language, and go.

No more callcenter_enu – just select your application and language, and go.

 

9.) Siebel Composer

Siebel Composer Journey

Siebel Composer Journey

 

10.) Siebel Composer: Siebel Flow Builder

use the new Flow Builder to visualize metadata, design Workflow Processes

use the new Flow Builder to visualize metadata, design Workflow Processes

 

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@skmeSiebel

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