Siebel IP2016 – Siebel Enterprise Server Config Issues Part 3

Issue#3 Siebel Gateway Configuration failed with error SBL-GEN-05009

Environment:
OS:Windows Server 2012 R2
Siebel Version: 16

Issue:

Siebel Gateway Name Server Configuration failed with error. Please see the files for details.

Gateway Config failed with Error

Gateway Config failed with Error

Gateways name server windows services not created properly after this error.

Cause:

Installation User don’t have full admin rights to create windows services.

Solution:

We need to deactivate UAC (User Account Control) for the installation user. We can achieve this with below steps.

  • Deactivating UAC in Windows 2008 R2 was possible via running msconfig (for example winkey+r -> msconfig), going to the Tools tab and launching “Change UAC settings”.
  • select “Never notify” to disable UAC.
Deactivate UAC in Windows Server 2012 r2

Deactivate UAC in Windows Server 2012 r2

  • though UAC is still active after you selected “Never notify”.
  • You have the option to turn off UAC via registry by changing the DWORD “EnableLUA” from 1 to 0 in “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system”.
Deactivate UAC through Registery in Windows Server 12 r2

Deactivate UAC through Registery in Windows Server 12 r2

  • You will get a notification that a reboot is required. After the reboot, UAC is disabled.

Hope this will help someone in need.

[su_divider]

@AskmeSiebel

Leave a Reply

Your email address will not be published. Required fields are marked *