IP 2014: Features overview and changed in Siebel Open UI

Here is the list of features that added or modified in Open UI to make it comparable to HI.
Open UI deviates for specific features from the way Siebel has worked in the past. This should be
considered when implementing Open UI,

Modern Controls

• Grid / forms
• Map Integration ability (requires configuration)
• URL Integration
• Date and time fields
• Can support keyboard only and touch only access.
• WAI-ARIA Navigation model
• Calculator
• Image support in Lists & Forms
• Multiple file upload/download Control
• Analogous Pick lists, Shuttle Applet and MVG’s
• New Menus and toolbars
• Calendar

New Look and Feel

• SmartScript
• Task Based UI
• Customer Order Management
• IHelp

Native Features:

• Browser history management
• Print and print preview
• Zoom
• Search
• Save Page

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Features from HI:

•  Attachments can only be edited “on the fly” in Open UI if Java is present on the system. If not,  end users must download the document into a secure location specified by the browser and upload when finished editing. This is a standard behavior of true web based applications. If Java is present documents can be edited and saved on the fly without an intermediate save location
• Client Side logging is not required or supported as all logging happens on the server side.
• Calendar: Open UI requires an explicit click to make a selection instead of predicting a selection based on current date.
• Close/ Exit browser: Exiting the browser using the “X” / Close rather than using logoff will not terminate the session in a W3C application as this does not inform the server the client has disconnected. This scenario is handled via session timeout.
• Drag and Drop: Drag and drop from Outlook to the file attachment applet is not supported only from a file directory or desktop.
• Double click: Double click has been eliminated to improve usability. Double click is not common to all operating systems.
• Escape key to undo: Escape key is only supported for a single undo operation.
• Forms: Open UI form applets support drilldowns, while HI forms do not.
• HTML Editor: To advance to a new line without adding an empty row, please use “CTRL-Enter”
• Implicit commit on browser back button, Logoff on Exit:  This differs from HI behavior.
• Images and screens:

o Login logout pages have a new look (can be reverted to old page look and feel)
o Task bar icons are more modern with higher resolution and color depth (can be
reverted)
o Buttons are updated with higher resolution and color depth (can be reverted)
o Oracle Logo font and color change (can be reverted)
o Tab bar has no images for consistency
o Updated checkbox look (can be reverted)
o New “columns displayed” icons (can be reverted)

• MVG/Shuttle applet: same as HI
• Notes fields are dynamically sizeable and in line with the user interface, but upon resizing these may alter the screen layout dynamically.
• Notifications for Universal Inbox are not available in Open UI.
• Outlook/F9 integration: F9 integration can only be supported via the Siebel email client due to integration limitations between client side desktop applications and web browser security models. Using the integrated Email client within Siebel provides many benefits.
• Pick lists and LOV’s do not select a new value until a unique match is made. If using auto fill without an exact match values will revert to original on tab.
• Print auditing Feature:  Open UI does not support print audit features.
• Product Promotion Schedule administrator’s view is now managed through Administration -Product – > Promotion view.
• Predefined Queries: To re-execute predefined queries in Open UI users must either press “ALTR” or the execute Query button. This behavior differs from HI.
• Quotes are not included when you select from an LOV in Open UI. This is a change from HI/SI. For users that transition from HI/SI to Open UI. Double quotes are required for strings.
• Right click: Right Click is not supported as it lacks good usability characteristics.
• Targeted Account Selling (TAS) Coach is not available in Open UI.

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