Siebel 8.1.1.10 Upgrade Issues Part – 1

Guys i am starting a series of Siebel 8.1.1.10 Upgrade Issues which are commonly faced by users who started with this upgrade.
Lets start with the first one….

Issue/Error:  Checkbox in form applet not showing as checked.

Root Cause: Siebel Upgrade.

Effort/Impact:  High

Resolution:

1.     Stop the Web Server & Siebel servers or Mobile Web/Dedicated Client.

2.     Make a backup of <Siebel_Root>siebsrvrWEBMASTERimages directory.

3.     Download file IE8Images.zip (PFA).

4.     Unzip IE8Images.zip into the <Siebel_Root>siebsrvrWEBMASTERimages<LANG> directory.

5.     Copy the  directory (contained in IE8Images.zip) into the <Siebel_Root>siebsrvrWEBMASTERimages directory.

6.     Start the Web Server & Siebel Server

7.     Take the back-up of check_d.gif  (New Images folder got created after Step 4) .

8.     Replace the same name file (i.e. check_d.gif) from the images back-up folder (made in Step 2).

This resolved our issue, hope this will help someone. Please feel free to have your comments for any questions or this post resolves your issue.


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