How to install Siebel OpenUI/ Siebel 8.1.1.10

In this blog, we will discuss how to install/upgrade to Siebel 8.1.1.11 for self-study environment which usually consists of the following:

Siebel Developer (or ‘Mobile’) Web Client
Siebel Tools
Siebel Sample Database

Lets classify this upgrade into various steps:

Download and extract the installation archives
Create the installation image
Install the patch
Copy the new sample database and SRF files (optional)
Test

Download and extract the installation archives:

Log on to Oracle’s Software Delivery Cloud (aka E-Delivery) and accept the export restrictions. In the Search form, choose Siebel CRM as the Product Pack and Microsoft Windows x64 (64-bit) as the Platform. Then hit the Go button.

In the result list, locate the entry named “Siebel Business Applications (with Translations) Media Pack 8.1.1.10/8.1.1 for Microsoft Windows” and click on it.

Scroll down to the second list (below the language pack list) and download the following files:

Siebel Industry Applications Version 8.1.1.10 Maintenance Release Guide
Siebel Industry Applications Version 8.1.1.10 Siebel Client
Siebel Industry Applications Version 8.1.1.10 Siebel Tools
Siebel Business Applications Version 8.1.1.10 Sample Database Files
Siebel Business Applications Version 8.1.1.10 Siebel Repository Files
Siebel Business Applications Version 8.1.1.10 ImageCreator Files

Extract the contents of the Client, Tools and ImageCreator archives into a single folder as usual. Keep the other archives for later use.

While on E-Delivery, you might want to download the Base and Thirdparty archives and any language pack you need for server installations as well but for the self-study environment you won’t need them.

Create the Installation Image:

Set JAVA_HOME (set JAVA_HOME=C:Program FilesJavajre1.7.0_45) environment variable points to a valid Java SDK. Then run snic.bat.

Proceed through the dialogues as usual, choosing the following options:

Create a new image
Create only a patch image
Location: Choose a target directory
Platform: Windows
Products: Siebel Web Client and Siebel Tools
Languages: ENU and any other you might need

When the wizard completes, you will find the Siebel installation image files in the target directory.

Install the patch:

To install the patches, navigate to the installation image folder for the respective product and open the Disk1/install subdirectory. Launch the setup.bat file.

This will bring up Oracle Universal Installer. The only thing you need to watch out for is to select the proper Oracle Home and Oracle Location. If you have only one instance of Siebel 8.1.x client and tools on your machine, it’ll be probably alright with the defaults.

The installer will back up the existing installation and then applies the patch. Wait for the installer to display a completion message.

Copy the new sample database and SRF files (optional)

A big difference to earlier maintenance releases is that the good people at Oracle have decided to create a new sample database which supports all enhancements of 8.1.1.10 (that is the repository contains all ‘ACRs’ since 8.1.1.1 and the database schema changes are applied).

So the good news is we can simply extract the Repository Files and Sample Database Files archives to a location of our choice and copy the SRF files (there’s one for each language pack) to the respective /OBJECTS folder (don’t forget to copy it to the Siebel Tools folder as well) and copy the new sse_samp.dbf file to the SAMPLEUTF8 folder of the client installation directory.

As you might be aware, the new Incremental Repository Merge feature provides for a secure way to apply the innovation pack features into an existing customized repository but is for server databases only.

Test

Launch your Siebel shortcuts to ensure that everything is in place. If you want to evaluate Open UI or the new mobile applications you might need to set the parameter EnableOpenUI to TRUE in the .cfg file and use the /b switch in your shortcuts to open the Siebel Web Client in a browser of your choice.

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